Policy

ONLINE STORE POLICY

Refund Policy

There are no refunds on hair and hair products. Due to sanitary reasons, we do not accept returns or give exchanges for wigs that have been worn, styled or altered, the lace or hair cut or damaged in any way, and no products applied, such as glue or other hair products. We reserve the right to refuse exchanges if our return policy conditions are not met. If for some reason your order for an In Stock wig was not processed correctly,  you can send it back for an exchange of another In-Stock unit.  DO NOT RETURN UNIT UNLESS YOU HAVE RECEIVED NOTIFICATION TO DO SO. Send email to returns@cjsfulllacewigs.com to start return processing. Custom made units were specifically made to fit your head size and specifications and may be too difficult to resale; Therefore, no refunds or exchanges on Custom Made full lace or front lace wigs.   

CANCELLATION OF CUSTOM MADE WIGS

Once we receive your payment for your Custom made wig or your In Stock order, processing starts for that unit 48 hours from the time the order is placed. If you wish to cancel your order, it must be done within that 48 hours.  If you wish to change your Custom Made order, it must be done within 48 hours from the time you placed your order. Any Custom order changes requested after this window, will be subject to a $65 change fee. To avoid any mistakes, make sure your measurements, color and texture specifications are correct.


LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CJ’S FULL LACE WIGS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY BREACH OF THIS AGREEMENT OR OUT OF ANY ACTIONS, SUITS, CLAIMS OR DEMANDS THAT ARISE IN RESPECT OF ME RECEIVING A FULL LACE WIG OR SUPPLIES FROM CJ’S FULL LACE WIGS. HEREUNDER WITHOUT ANYWAY LIMITING THE FOREGOING, IF FOR ANY REASON, BY OPERATION OF LAW OR OTHERWISE, ANY PORTION OF THE FOREGOING LIMITATION OF LIABILITY SHALL BE VOIDED, THEN IN SUCH EVENT CJ’S FULL LACE WIGS MAXIMUM, SOLE, AND EXCLUSIVE LIABILITY TO ME SHALL BE LIMITED TO GENERAL MONEY DAMAGES IN AN AMOUNT NOT TO EXCEED THE TOTAL AMOUNT ACTUALLY PAID TO CJ’S FULL LACE WIGS BY ME FOR MERCHANDISE PURCHASED.

Policies may change without notice.